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QUESTIONS? WE THOUGHT YOU'D NEVER ASK

Interviewing a few planners to make sure you have the perfect fit? We are all for it!
We recommend asking this very important list of questions to make sure you can make the most educated decision on your soon-to-be planning BFF
  • When should I hire a planner?
    Most of our couples hire us for Full-Service Planning 6-18 months before their wedding! Couples looking for a coordinator will typically book 4-8 months before the big day. In all reality, as soon as you know you want to hire a planner or coordinator, sooner is always better!
  • How many weddings do you take on at a time? How can I know my event is a priority?
    Each of our Full Time Lead Planners take on a maximum of 20 events in a calendar year. By limiting our overall event count, it gives us the time to give each of our couples the time and attention that YOU deserve in this process!
  • Who will my Lead Planner be? Can I choose?
    If your preferred Lead Planner is available, we'd love to make it happen for you! Just mention their name in your inquiry form, and we will do our best to accommodate. Most of the time, your Lead Planner simply depends on availability!
  • Will my Lead Planner be the same my whole planning process?
    The planner who you first meet with at your initial consultation is going to be your girl all throughout your planning process! No passing between planners or last minute changes. You can have full confidence that your Lead Planner knows you as a person and has all of your details locked down! On wedding day, your Lead Planner will personally be the first person at the venue and the last one to leave after clean up is over. Your Lead Planner will not leave after dinner has started and she is with you until that last sparkler burns out!!
  • Do you have a backup plan in case you get sick or can't be at my wedding?
    In the very rare or unlikely circumstance that your Lead Planner who you have been working with all throughout your process could NOT be there on wedding day, we have a backup already in place! As soon as a contract is signed, we have a Lead Planner sign up to be the “Backup Planner” in case anything were to happen! This is the beauty of a planning team!! We use a cloud based information sharing system that allows our entire team to have access to all questionnaires, timelines and layouts at the drop of a hat. We got you! **Since TH started in 2016, we have only ever had to make the switch to the Backup Planner two times! One was due to a COVID postponement and the other was a baby girl who decided to make her debut a few weeks early...pretty good track record!!!**
  • Do you accept referral/finder fees from other vendors?
    NEVER NEVER NEVER! Our goal is always to refer the BEST vendors to you based on your style, budget and personality! We will never take a commission or referral bonus from another vendor for having sent “business” their way. You can rest easy knowing that we are recommending the best people to fit your special day--no sneaky incentives!
  • What should I expect to spend for Planning Services?
    Most couples allocate 12%-15% of their overall wedding investment on Planning Services. Couples hiring us for Event Design assistance typically have a minimum wedding budget of $40,000. We find that our couples hiring us for Full Service or Wedding Weekend Planning have a starting wedding budget of $65,000.
  • Aren't a "planner" and a "coordinator" the same thing?
    Wedding planning companies actually serve a few different functions during your wedding preparation process, and we have different packages to accommodate each role: 1) Coordinator | Our Sapphire Package | We recommend every couple hire a coordinator for their wedding! A coordinator truly “coordinates” all of the details that you have arranged on the front end! We work with the vendors you have hired to build a schedule that works well for everyone, ensure all of your vendors have the correct information, and are there to make the event run smoothly on the day of! Your family and bridal party will be able to enjoy the day with you (as they should!) and we will handle everything behind the scenes. 2) Designer | Our Pearl Package | For the bride that needs a little help with making design decisions and reigning in your vision, you might consider hiring someone to design your big day! A designer will help you choose flowers, vases, linens, place settings, layout designs, bridesmaids dresses, invitations (literally anything that you will look at during your wedding) and make sure they are cohesive and reflect you as a couple! 3) Planner | Our Emerald Package | When you think of Jennifer Lopez in “The Wedding Planner”, that is what a true wedding planner does! A planner will go to all of your meetings with you, manage budget and payment schedules, negotiate contracts and services, organize hotel blocks and transportation schedules, all of the things!
  • Is my custom proposal going to be a Flat Rate?
    YES! After we have learned more about your event and expectations in our initial consultation, we will go over a Flat Rate Price for our Planning Services! Pricing can vary significantly based on the scale and scope of your event! Unlike fixed-price services, Full-Service Planning encompasses a wide range of tasks and responsibilities that can fluctuate greatly depending on the specifics of your wedding. HERE'S WHY: Customization: Every wedding is unique, and our Full-Service Planning is tailored to meet your specific needs and vision. This level of customization requires flexibility during our initial quoting process to accommodate the diverse requirements and needs of different events! Scale and Scope: The complexity of your wedding, such as the number of guests, the intricacy of the decor, the number of venues, and the extent of the services required (ie., vendor coordination, logistics, on-site management), all impact the amount of work involved. Investment Allocation: We recommend allocating 12%-15% of your total wedding budget to planning services. This ensures that the planning fee is in proportion to the overall size and complexity of your event. By taking the time to understand your needs and THEN providing a flat rate quote, we can ensure that we provide the necessary resources and expertise to deliver a seamless wedding planning experience in line with our Treasured Heart Events Standards! All taxes + costs for assistants planners are included in the flat fee you see!
  • Do you plan events other than weddings?
    Yes! We plan Corporate Events and parties of all kinds! Our team is equipped to handle Rehearsal Dinners, Bridal Showers, Post-Wedding Brunches, and any other pre-wedding event!
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